One cycle, five steps.
Every assignment runs as one cycle in five steps, and what we learn at the end shapes how we listen at the start of the next.
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1Listen
We begin with communities, frontline workers and officials, through formative research, consultations and co-creation workshops.
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2Understand
We generate evidence with mixed methods: surveys, qualitative inquiry, process and impact evaluation, and secondary analysis, using frameworks such as the OECD-DAC criteria.
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3Design
We turn findings into strategies, policy options, behaviour change plans and costed implementation plans that partners can actually use.
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4Deliver
We work alongside governments and implementers, from urban local bodies to state departments, to put plans into practice.
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5Learn and share
We measure results, document what happened and why, and build the skills of the people who carry the work forward.
Lessons from step 5 feed the next cycle.
A partner can engage us at any single step. The value grows when one team holds the thread from the first conversation to the final lesson.